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Dallas Airmotive launches dedicated Field Service team to support Rolls-Royce Tay, BR710 Engine-Powered Aircraft

Jan 14, 2019, 16:19 PM by Kalyn Kvapil
Division of F1RST SUPPORT team ready for deployment for on-site assistance

Dallas, TX – Dallas Airmotive, a BBA Aviation Global Engine Services company, announced today the formation of a dedicated resource team within its F1RST SUPPORT field service organization to exclusively support Rolls-Royce Tay and BR710 engine operators around the globe. The new field service team deploys rapid on-wing service for Rolls-Royce Tay engines powering Gulfstream IV and IV/SP jets and BR710 engines on Gulfstream G550 and Bombardier Global Express aircraft.

Tay-Field-SupportWe believe our F1RST SUPPORT field service is one of the most valuable offerings we provide to B&GA aircraft operators and it is our strategy to continuously evolve and grow our network of service deliverables for operators,” Jeff Turner, Vice President of Sales and Service Network, said. “The dedicated Tay/BR710 field service team brings additional focus and assets to this operator base by providing enhanced quick-response technical assistance and increased levels of on-site support when and where it’s needed.”

In 2018, Dallas Airmotive supported over 300 on-site service events for Tay and BR710 engine-powered aircraft. The number of events for 2019 is expected to be similar due to the size of the global fleet of these popular aircraft.

“Last year, we were able to support over 90% of Tay/BR710 known field events,” Turner said. “In order to get closer to 100%, the addition of this new dedicated resource field service team is the next evolutionary step in the delivery of service excellence at the highest level of convenience and response time for Tay and BR710 operators.”

Rolls-Royce Tay and BR710 operators can request the new field service team’s support by contacting their regional field service manager or by submitting a short form on the company’s website. For more information on Dallas Airmotive and its F1RST SUPPORT team’s capabilities for engine maintenance, repair and overhaul services, visit DallasAirmotive.com.

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About BBA Aviation’s Global Engine Services

Dallas Airmotive and H+S Aviation deliver OEM-authorized turbine engine maintenance, repair and overhaul services and support to the aviation industry backed by more than 80 years of experience. The companies have established a Global Engine Services network that provides comprehensive services for engines powering the majority of the world’s business and general aviation (B&GA) and rotorcraft fleets. The network includes engine MRO centers in Dallas, TX and Portsmouth, UK, as well as 10 regional turbine centers around the world. Additionally, the F1RST SUPPORT field service organization provides rapid response and high capability on-site repair and inspection services. The Global Engine Services network also includes two companies, International Turbine Service (ITS) and Barrett Turbine Engine Company (BTEC), that specialize in turbine engine and parts sales, as well as an accessory repair and overhaul company, International Governor Services (IGS). For more information, please visit DallasAirmotive.com, HSaviation.co.uk, InternationalTurbineService.com, BarrettTurbineEngine.com or InternationalGovernor.com.

Information on BBA Aviation plc

BBA Aviation plc is a market leading, global aviation support and aftermarket services provider, primarily focused on servicing the Business and General Aviation (B&GA) market. We support our customers through three principal businesses: Signature Flight Support, Ontic and Global Engine Services/Engine Repair and Overhaul (ERO).

Signature Flight Support also includes Signature TECHNICAirTM and EPIC and provides premium, full service flight and home base support including refuelling, ground handling and MRO services through the world’s largest fixed base operation (FBO) network for B&GA users with around 200 locations covering key destinations in North America, Europe, South America, Caribbean, Africa and Asia. EPIC is a provider of aviation fuels, supplies and services.

Ontic is a leading provider of high-quality equipment and cost-effective solutions for the continuing support of maturing and legacy aerospace platforms with locations in the USA, Europe and Asia. ERO is a leading independent engine service provider to global B&GA operators, the rotorcraft market and regional airline fleets with locations in the USA, Europe, South America, Africa, Asia and the Middle East.

For more information, please visit www.bbaaviation.com.

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